Customer reviews for Electrical Experience

5/5

Great product and delivered early.

Great product and delivered early.

Reviewed by James Rooke, 21st Nov 2021

5/5

First class service and product LGnanocell956 8k

Having finally chosen the tv I wanted I saw it advertised over £200 cheaper than other high street stores on electrical experience website! Brand new boxed - not refurbed, not a foreign import - the legit uk model.Rang and spoke to Colin who provided first class customer service and stated he could dispatch the tv the same day and have it arrive the next day - with no delivery charge!!. True to his word the tv arrived next day in perfect condition!The tv is unreal and it is a joy to watch! Add in the fact there is a 5 year parts and labour warranty for good measure! I thought there was a catch but there wasn’t...very impressed with every aspect of this purchase!This is a genuine review and a genuine purchase - I always assume the reviews I read are written by the seller - but I had to share my thoughts! 5 stars!!

Reviewed by Adam Oxley, 27th May 2021

5/5

Top class service!

I ordered a TV in the evening and at 9.03 the next morning I received a call from Colin apologising that the TV I'd ordered couldn't be fulfilled. He explained that they had three in stock and four orders went through around the same time. I knew this could've been possible as I'd been checking different retailers and most were sold out with a few having limited stock. Colin felt the agreement should be honoured and offered the updated model at no extra cost. The price of the TV I ordered initially was the cheapest I'd found by far, to then be given an upgraded model at no extra cost is honestly the best customer service I've ever received. I'll be recommending Electrical Experience to everyone. It's too easy to rely on the big retailers but I've never had Amazing service from any of them. Thanks Colin and thanks Electrical Experience.

Reviewed by Kenny Frame, 23rd Jul 2020

5/5

Personal Service

A seamless transaction and spoke with a real person! Expertly delivered by a specialist company, although there is no given delivery time once a day has been set. The price was very good as well.The TV itself is phenomenal, and meets with all the reviews.

Reviewed by Simon Floyd, 29th May 2020